Delivery

Standard delivery is free on all orders over £20. For orders under £20, delivery is £2.95. 

Some postcode restrictions may apply.

We also offer a collection option from John Charles Aquatic Centre on club night (Monday evening) which is free of charge. If you need your order sooner, please put this in the order notes and we'll contact you to try arrange an earlier collection.

Every effort will be made to deliver the goods to you as soon as possible after your order has been accepted. However, we will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery. We will inform you of any delay and the reason for the delay as soon as we become aware of this. 

We aim to send orders the same or the next working day on a 48 hour service using Royal Mail or EVRi. You should therefore expect to receive your order within 2 - 4 working days on standard delivery. For deliveries to the Scottish Highlands & Islands and Northern Ireland deliveries may take 4-5 working days from despatch. Please note that orders placed during the weekend or on public holidays will be despatched the next working day.

We currently only deliver to the UK. We are only able to ship to residential and business addresses. We are unable to ship to PO Boxes.

We do reserve the right not to deliver an order if we believe the address isn’t secure. If this affects an order you place, we'll notify you as soon as possible.

For your security once you have checked out we aren't able to change the address your order is being sent to. If you're not in when a delivery is attempted our courier will leave a card advising how to arrange a redelivery or where you can pick up your parcel.

Once your order has been despatched we'll email you to confirm and notify you of the tracking reference. 

If you are not going to be in, our courier will either leave the parcel with a neighbour or leave a card to advise you how to collect your parcel or arrange re-delivery.

If your order has been damaged in transit please email info@swimsport.co.uk or call us on 0113 360 9400, where one of the team will be happy to help.

For damaged products, incomplete orders or despatched orders that don't arrive within the expected time period, please email info@swimsport.co.uk or call us on 0113 360 9400.